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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. What is one possible reason a client would pursue a grid migration?

A) To migrate one grid instance into another grid instance
B) To enable a common set of policies & settings for all workspaces in a grid
C) To enable Slack workflows and integrations
D) To be able to use Slack Connect with external organizations

2. You are enabling your client on best practices for a Slack rollout communication plan.
Which set of components should you highlight to your client?

A) Target audience, channel setup recommendations and delivery method
B) Objective, channel setup recommendations and delivery method
C) Target audience, objective and delivery method
D) Objective, channel setup recommendations and target audience

3. You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?

A) Channel Strategy Session
B) Governance Session
C) Key Messaging
D) Grid Design Workshop

4. You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A) With Slack we will build deeper connections by using a single global collaboration platform.
B) Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.
C) Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.
D) Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.

5. You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?

A) It will automatically be updated with a randomly generated new URL.
B) It will remain the same and take users back to the original workspace outside the grid org.
C) It will remain the same but stops working.
D) It will remain the same and take users to the workspace within the grid org.

Solutions: