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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reporting | 7% | - Leverage Salesforce reporting features - Reports, dashboards, and analytics for education |
| Integration and Data Management | 16% | - External systems and third-party apps - Integration methods and tools - Data quality, deduplication, governance |
| Domain Expertise | 18% | - Education Cloud capabilities and use cases - Education industry processes and needs - Recruitment, admissions, student experience, advancement, alumni relations |
| Implementation Strategies and Best Practices | 18% | - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Change management and adoption - Configuration vs customization |
| Education Data Architecture (EDA) | 22% | - EDA data model, standard and custom objects - Relationships, data integrity, extending EDA - Data migration and integration considerations |
| Solution Design | 19% | - Security, sharing, and access design - Design scalable, maintainable solutions - Account and contact models for education |
Salesforce Certified Education Cloud Consultant Sample Questions:
Question 1
A small college plans to use Salesforce for its student services. A part-time system admin has been working with a program coordinator who has previous Salesforce experience and is eager to work on the project.
What should the consultant recommend?
A. The program coordinator should be a Salesforce power user.
B. The program coordinator's role should be on top of the role hierarchy.
C. The program coordinator should be assigned the System Admin profile.
Question 2
A primary school will implement Student Success Hub to support student needs from K-12. The school primarily needs to track students' families and communicate with the parents on issues.
Which default account model should the consultant recommend?
A. Household Account Model
B. Standard Account Model
C. Administrative Account Model
Question 3
Why might key stakeholders participate in a Center of Excellence?
A. It standardizes the data definitions.
B. It ensures data is owned by one group.
C. It ensures feature requests will be implemented.
Question 4
An Admissions office is using Education Cloud to manage its student application review process. The office needs to make sure students cannot edit applications after the submission deadline.
Which two features could the consultant use to meet this requirement?
A. Standard Decision Matrix and custom trigger
B. OmnlStudio FlexCard and validation rule
C. OmniStudio FlexCard and sharing rule
Question 5
A partner wants to self-certify that its app complies with Education Data Architecture (EDA) readiness. The partner needs to certify that its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and abides by conventions for key EDA objects.
What are two key objects used with EDA?
Choose 2 answers.
A. Opportunity
B. Affiliation
C. Attribute
D. Account
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B,C |




