Salesforce NP-Con-101 : Salesforce Certified Nonprofit Success Pack Consultant

NP-Con-101 real exams

Exam Code: NP-Con-101

Exam Name: Salesforce Certified Nonprofit Success Pack Consultant

Updated: Aug 27, 2026

Q & A: 269 Questions and Answers

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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Data Management and Quality15%- Data import and export
  • 1. NPSP Data Import Tool vs Data Loader
  • 2. Bulk data operations
- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
Topic 2: Program and Service Delivery18%- Program Management Module (PMM)
  • 1. Participant tracking and outcomes
  • 2. Programs, engagements, and services
- Case management and client services
  • 1. Service delivery tracking
  • 2. Nonprofit Cloud Case Management integration
Topic 3: Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. LYBUNT, SYBUNT, and giving reports
  • 2. Household and donor analytics
Topic 4: Fundraising and Donation Management22%- Donation and payment processing
  • 1. Soft credits and matching gifts
  • 2. Payment gateway integration
  • 3. One-time and recurring donations
- Gift management and acknowledgement
  • 1. Donation lifecycle tracking
  • 2. Receipting and acknowledgement processes
Topic 5: Nonprofit Success Pack Overview and Architecture15%- NPSP core components and data model
  • 1. NPSP object structure and relationships
  • 2. Contact relationships and affiliations
  • 3. Household and account models
- NPSP settings and configuration framework
  • 1. Global settings and customizations
  • 2. Package configuration options
Topic 6: Solution Design and Implementation20%- Deployment and change management
  • 1. Governance and maintenance best practices
  • 2. Testing and deployment strategies
- Requirements gathering and solution design
  • 1. Aligning NPSP features with nonprofit needs
  • 2. Declarative vs custom development

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit customer wants to have the status for a Campaign Member on a fundraising campaign automatically update when a donation is received from that Contact.
What should the consultant recommend?

A) Enable Automatic Campaign Member Management in NPSP settings.
B) Create a workflow rule that updates the Campaign Status when an Opportunity is created.
C) Use Process Builder to update the Contact's campaign member record.
D) Create an Apex Trigger to update the Contact's Campaign record.


2. A nonprofit wants to send messages to Contacts stored in NPSP based on their connections to the nonprofit's corporate funders.
Which object should be connected with Contacts in a report type to meet this requirement?

A) Relationships
B) Accounts
C) Opportunities
D) Affiliations


3. How should a consultant install NPSP in an existing Salesforce org?

A) Install each NPSP component from the Trailblazer Community.
B) Install from the NPSP Installer page.
C) Install using the NPSP Conversion Utility tool.
D) Install each NPSP component from the AppExchange.


4. A nonprofit is rolling out a new implementation of Salesforce and NPSP containing custom code. The project go-live date is a few days before a Salesforce release. The project team has proposed developing in a sandbox on a preview instance to review new features and then deploy to production prior to the release date.
Which important consideration should the consultant discuss with the project team?

A) A preview sandbox is only available in the Unlimited Edition.
B) A preview sandbox has limited metadata storage.
C) The API version in the preview sandbox differs from Production.
D) A support case is required to request a preview sandbox.


5. An annual fund coordinator wants to create a report that identifies which Individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gal a. The nonprofit uses Campaigns to track event attendance.
What should a consultant add to the report to exclude gala attendees?

A) Cross filter
B) Bucket field
C) Filter logic
D) Summary formula


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: A

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