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HP Selling HP EMEA cMPS Sample Questions:

1. After learning about thecustomer's business and market,what is the next step in the MP imaging and printing sales process?

A) Discuss features and benefits of theproduct you are trying to sell
B) Bring up promotions, discounts, and service contracts
C) Qualify the customer's ability to buy
D) Assessthe customer's work environment

2. Which benefits do Channel Managed Print Services resellers receive as part of the program? (Select two.)

A) A hardware box full of tools for technicians
B) Dedicated SRCP code for special pricing on specific HP Supplies
C) A list of customers to whom they can sell
D) A USB stick with an automatic assessment tool developed by HP
E) Access to dedicated project management support
F) Access to the Channel Managed Print Services pricing tool

3. What are obligations of the partner that participates in the HP Channel Managed Print Services program? (Select three.)

A) Only use Commercial MFP Product Portfolio.
B) Report contract and supplies activity monthly via HP ICPP portal
C) Offer a break-fix service.
D) Use HP Original Supplies.
E) Offer assessmentservices
F) Provide onsite service engineers for the customer.

4. Which statement is true regarding a "base plus click" pricing model?

A) It is not mandatory to track pages printed by device.
B) It is mandatory to track the pages printed by device.
C) It is not recommended to track pages printed by device.
D) It is recommended to track pages printed by device.

5. Why do HP engineers rely on the properties of genuine HP supplies when developing HP LaserJet and OfficeJet printing devices? (Select two.)

A) Because HP is the only provider of supplies for the Laserjet printing system
B) Because HP supplies are specially formulated to work correctly with the printing system
C) Because HP supplies cost less to use in the product testing process
D) Because they design HP printers to function only with HP supplies
E) Because when you replace the supplies in a printer, you replace a substantial part of the printer

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