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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What are the benefits of the HP Universal Print Driver? (Select two.)

A) It provides simplified printing on HP Photosmart printers.
B) Mobile workers can easily print at various work locations.
C) It provides simplified printing from HP digital cameras,
D) It provides simplified files that reduce network traffic.
E) It simplifies the IT process of adding new printers to an environment.

2. How many customers and printers are in the HP imaging and printing worldwide installed base?

A) 400 million customers, 1 billion printers
B) 100 million customers, 400 million printers
C) 30 million customers, 200 million printers
D) 200 million customers, 600 million printers

3. Which statement is correct?

A) HP offers a mix of new and refilled cartridges to give customers the choice between high quality and lower prices.
B) HP only produces printers with refillable, modular toner systems to provide lowest cost per page (cpp).
C) Third-party refilled and remanufactured cartridges are all produced in the same HP manufacturing plant.
D) HP produces All-in-One LaserJet cartridges because they are easy to use and provide consistently high print quality.

4. What are the main reasons why customers continue to print documents?

A) easy to do, inexpensive, environmentally friendly
B) habit, color, media
C) habit, communication, legal reasons
D) habit, easy to file, easy to discard

5. Which technology does HP use to increase print speed and achieve page-wide InkJet printing?

A) HP Piezo InkJet technology
B) HP Scalable Print technology
C) HP BubbleJet technology
D) HP liquid crystal technology

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