What is the test Scheme
- Language: English
- Number of Questions: 60
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
- Passing score: 70%
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ServiceNow System Administrator Certification Exam
ServiceNow System Administrator Certification Proves Successful the candidate has the essential skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Passing this System Administrator Certification exam also sets a set of experiences necessary to continue on ServiceNow certification paths. It is a prerequisite for Of course. The exam consists of approximately (60) questions. For every question from exam, there are several possible answers. The person who takes the tests. answer the options and select the correct answer to the question. After completing and submitting the exam, you will immediately get a positive or negative result. calculated and shown to the candidate.
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ServiceNow CSA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Management Applications | - Knowledge management - Service catalog and request fulfillment - Incident and problem management - Change and request management |
| Topic 2: Service Automation and Configuration | - Business rules and client scripts basics - Workflows and Flow Designer overview |
| Topic 3: Data Management | - Import sets and data loading - Tables and CMDB basics |
| Topic 4: Reporting and Analytics | - Reports and dashboards - Performance analytics overview |
| Topic 5: Security and Administration | - User administration and roles - Access control rules (ACLs) basics |
| Topic 6: ServiceNow Platform Fundamentals | - Lists, forms, and filters - Platform architecture and components - Navigation and user interface |
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