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CompTIA A+ Essentials (2009) Sample Questions:

1. Which of the following could be the number of cores contained within AMD processors that utilize AM3 socket? (Select TWO).

A) 7
B) 4
C) 12
D) 6
E) 5

2. A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?

A) Use technical language to demonstrate knowledge and expertise to the customer.
B) Listen to what the customer has to say and calmly recommend the best course of action.
C) Transfer the customer to another technician, who can allocate more time to the issue.
D) Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.

3. Which of the following is the appropriate interface to connect an optical mouse and keyboard to a computer?

A) Serial
B) IEEE 1394
C) USB
D) eSATA

4. When setting up a new small office home office (SOHO) wireless network, which of the following is MOST likely to be the default wireless channel?

A) 9
B) 6
C) 5
D) 2

5. Which of the following utilities would be used to configure energy saving measures when a laptop switches to battery power?

A) MSTSC
B) GDI
C) MSCONFIG
D) ACPI

Solutions: