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EXIN ITILFNDv4 Exam Syllabus Topics:

EXIN ITIL 4 Foundation Sample Questions:

1. Which of the following statements about 'outcomes' is TRUE?

A) Outcomes provide assurance to stakeholders regarding the performance of a service
B) The delivery of products to a stakeholder is enabled by outcomes
C) The level of expenses regarding a technology for a service is defined by an outcome
D) An outcome depends on at least one output to deliver a result

2. Which practice has a purpose that includes managing authentication and non-repudiation?

A) Change enablement
B) Service configuration management
C) Information security management
D) IT asset management

3. Which is CORRECT about change authorization?

A) Emergency changes are authorized by the technician making the change
B) The change authority will ensure changes are authorized after they are deployed
C) A change authority is assigned each time a standard change is requested
D) Assignment of the change authority is based on the change type and model

4. Which practice identifies changes of state related to infrastructure, services, and business processes?

A) Change enablement
B) Service configuration management
C) Information security management
D) Monitoring and event management

5. Which practice has a purpose that includes maximizing success by ensuring that risks have been properly assessed?

A) Change enablement
B) Relationship management
C) Release management
D) Monitoring and event management

Solutions: