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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. Which benefits can partners derive from selling and delivering HP Services rather than their own services? (Select three.)

A) Partners receive two funded headcount to join their sales team during first year.
B) Partners receive extra rebates on all HP equipment sold.
C) Partners can have more interventions as HP can dispatch them to any existing customer,
D) Partners pay lower list prices on product line (only printer and computer) in scope
E) Partners receive a percentage of the rebate payment on their sales.
F) Partners get priority access to parts for repair,

2. What is the benefit offered by the Data Protection service?

A) Encrypts data making it safe from hackers.
B) Keeps a backup of data in the cloud
C) Remotely deletes data from your device in event of theft
D) Detects viruses with remote support.

3. What is the purpose of the HP Services portfolio?

A) to extend the life of Printing and Personal Systems
B) to increase efficiency, reduce cost, and extend the life of Printing and Personal Systems
C) to increase hardware refreshes in the business sector
D) to increase the cost of total services

4. Which statement is true about HP Care Pack Services?

A) HP Care Pack Services cover deployment, usage, and care services in both Consumer and Business markets.
B) HP Care Pack services are configurable to many devices with invoicing during the contract duration.
C) HP Care Pack Services cover a wide range of accessories (e.g.. mouse, key boards) that can be purchased with HP hardware.
D) HP Care Pack Services cover care services only.

5. What are the four pillars of the HP Printing and Personal Systems Attach Services portfolio?

A) configuration, deployment, usage, and care
B) configuration, deployment, security, and warranty
C) sales, pre-sales, post-sales, and customer satisfaction
D) ready to use, productive, enhanced customer experience, and peace of mind

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