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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A public sector agency implemented Public Sector Solutions for meeting licensing, permitting, and inspection requirements. The inspection team has requested to make a few changes to the existing inspection form. The System Administrator is unable to see the "Edit" button for the Action Plan template and hence unable to make any changes. What could be the reason for this?

A) Action Plan template changes have to be requested to Salesforce support team
B) Edit option needs to be added to Action Plan template page layout
C) Once published, an Action Plan template cannot be changed.
D) System Administrator doesn't have "Edit" permissions to Action Plan template

2. A government agency must ensure that only investigators assigned to a case can view sensitive investigation details. Supervisors should continue to have visibility across all investigations within their division. Which security approach best meets these requirements?

A) Use role hierarchy together with sharing rules or ownership-based access
B) Set organization-wide defaults to Public Read/Write
C) Place all investigation records in a public group
D) Give all investigators the System Administrator profile

3. A public sector agency recently implemented Public Sector Solutions for the inspection and license renewal of restaurants in the city. A new inspector has been onboarded to conduct the inspections, but they cannot access the Action Plans feature. All other inspectors can access Action Plans without any problems. What could be causing this behavior?

A) The 'Enable Notes' permission has not been selected for the new inspector.
B) The Salesforce user for the new inspector is disabled.
C) Action Plans Permission Set has not been assigned to the new inspector.
D) Person Account Models have not been enabled on the org.

4. A public sector agency has implemented Public Sector Solutions for managing their Grants program. The agency authorities have received a complaint from an applicant whose eligibility was declined for the program. How should the agency authorities check how the eligibility was determined for this application record?

A) Do testing with relevant data sets and check how each test behaves
B) Use Salesforce debug logs using Developer Console to understand how the eligibility is being determined
C) Use Public Sector Solutions - Selection Explainer to understand how the selection was made
D) Use Decision Explainer to understand how the decision was made

5. A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX. Which steps for Public Sector Solutions setup and installation require the use of such developer tools?

A) Activate DataPack OmniScripts and Integration Procedures
B) Download Public Sector Sample DataPacks from Process Library
C) Deploy the DataPack Lightning Web Component Files to the Org
D) Installation of OmniStudio Package in the org

Solutions: