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Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: POM (Proactive Outreach Manager) Implementation | - Outbound dialing strategies and workflows - POM campaign configuration |
| Topic 2: Avaya Aura Experience Portal Architecture | - Integration with Avaya Aura ecosystem - System components and deployment architecture |
| Topic 3: System Administration and Maintenance | - User management and role configuration - System monitoring and performance tuning |
| Topic 4: Installation and Configuration | - Initial system configuration and setup - Experience Portal installation procedures |
| Topic 5: Troubleshooting and Support | - Log analysis and diagnostics - Identifying and resolving system issues |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
1. On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)
A) sufficient voice ports and POM CCA licenses
B) the IP of the POM server
C) an existing contact strategy
D) an existing contact attribute
E) the Call Classification Analysis (CCA) timeout to be used
2. You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen. Which field(s) may be altered?
A) the Maximum Outbound Ports
B) the Short Message Service (SMS) and Email Connection along with the Maximum Outbound Ports
C) the Email Connections and the Maximum Outbound Ports
D) the SMS and Email Connections
3. A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)
A) VPRemoteLogWebService
B) ICRSipTCPPort
C) ICRAdminUKI
D) VPProductID
E) ICRSipUserName
4. You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error:
org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit
How do you correct this Issue?
A) Restart Avaya Aura Experience Portal.
B) Make sure the runtime support files are installed in the correct location.
C) Check that the Web License Manager (WebLM) is running. If not start WebLM.
D) Re-install the runtimeconfig.war file.
5. A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?
A) 443
B) 8080
C) 28443
D) 8443
Solutions:
| Question # 1 Answer: A,C,D | Question # 2 Answer: A | Question # 3 Answer: A,D | Question # 4 Answer: B | Question # 5 Answer: D |




