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Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Device Management | - Management technologies
|
| Topic 2: Diagnostics and Troubleshooting | - Support procedures
|
| Topic 3: Privacy and Security | - Security features
|
| Topic 4: Device Setup and Configuration | - Initial device setup
|
| Topic 5: Networking and Sharing | - Network connectivity
|
Apple Device Support Sample Questions:
1. You turn on your Mac, and a folder with a question mark appears.
Which macOS Recovery app do you use to troubleshoot this issue?
A) Startup Security Utility
B) Share Disk
C) Disk Utility
D) Apple Diagnostics
2. Select Four.
What file system formats are available in Disk Utility on a Mac
A) Mac OS Extended
B) NTFS
C) APFS
D) ExFat
E) MS-DOS (FAT)
F) GFS
3. Which iPadOS setting should you set to control the maximum decibel level so that it's comfortable to use your iPad with headphones?
A) Colors
B) Characters
C) Sounds
D) Video
4. A user reports that the keyboard on their Mac needs replacement. They say about 10 keys on the right side of the keyboard are producing incorrect characters when pressed. What is the most likely explanation?
A) The keyboard needs replacement.
B) Sticky Keys is active.
C) Game Mode is active.
D) Mouse Keys is active.
5. What keyboard shortcut can you type to open the Force Quit Applications window?
A) Control-Command-power button
B) Control-Command-Esc (Escape)
C) Option-Control-power button
D) Option-Command-Esc (Escape)
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,C,D,E | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: D |
