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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Program and Service Management | - Program Lifecycle Management
|
| Topic 2: Reporting, Analytics, and Integration | - Reporting and Dashboards
|
| Topic 3: Fundraising and Engagement | - Donor Management
|
| Topic 4: Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
| Topic 5: Case Management and Service Delivery | - Service and Case Tracking
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A nonprofit frequently receives donations through the mail. The consultant recommends using Nonprofit Success Pack (NPSP) Gift Entry. What are three advantages of using NPSP Gift Entry? (Choose 3)
A) Can prefill certain fields for batch entry
B) Standardizes mailing addresses as they are entered
C) Can process credit card payments
D) Can create different templates for different types of gifts
E) Includes built-in mapping rules to help prevent duplicates
2. A nonprofit organization is evaluating Nonprofit Cloud. Where can the organization see whether they qualify for nonprofit pricing and benefits from Salesforce?
A) The Power of Us Program pages
B) The Salesforce Commons Program pages
C) Trailhead Academy
3. A nonprofit organization has received 50 donations from a peer-to-peer fundraising event. When entering the donations, the organization wants to ensure that both the team organizer and the donor get equal attribution for each donation, so the organization can send them acknowledgements later. How should the donation attributions be entered in Nonprofit Cloud?
A) Create a Gift Soft Credit for the team organizer and attribute the Gift Transaction to Donor.
B) Create an Opportunity Contact Role for the donor and create a Gift Tribute for the team organizer.
C) Enter the donor donation total in the Donor Cover Amount on the Gift Transaction and create a Gift Transaction Designation for the event.
4. A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?
A) The FundraisingAccess and DocGen Designer permission sets
B) The FundraisingAccess and DocGen User permission sets
C) The OmniStudio User permission set
5. A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?
A) Flow
B) Apex
C) Engagement Plans
D) Account Engagement
Solutions:
| Question # 1 Answer: A,D,E | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |




