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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Segmentation, offer management, interaction history, real-time behavioral targeting, and contact optimization are examples of capabilities delivered as part of what?

A) Social platform.
B) Data mining.
C) Central decisioning.
D) Customer clustering.

2. Which of the following is an example of a Smarter Commerce offering in the Marketing phase of the commerce cycle?

A) Cross-channel campaign management.
B) Customer segmentation.
C) Unica
D) All of the above.

3. What is one key benefit of the collaboration network?

A) Rapid partner on-boarding.
B) Reduced employee turn-over.
C) Best-of breed product design.
D) Understanding customer preferences.

4. What customer value is delivered with holistic inventory visibility?

A) Incorporating customer sentiment into the order process.
B) Fulfilling orders via inventory in-transit.
C) Providing only the best quality products.
D) Reducing supply chain costs.

5. Which type of constraint optimization problem can Smarter Commerce address?

A) All of the above.
B) Inventory allocations.
C) Transportation routes.
D) Store space planning.

Solutions: