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IBM Retail Store Solutions Sales Professional mastery test Sample Questions:

1. Which second generation TGCS POS terminal was user-programmable?

A) 3660
B) 3680
C) 3650
D) 3690

2. Which SurePOS terminal delivers maximum adaptability and is ideal for the supermarket environment?

A) SurePOS 500
B) SurePOS 300
C) SurePOS 700
D) SurePOS 100

3. In which segment are physical conditions demanding and POS equipment exposed tocontaminants not found in other retail environments?

A) General Merchandise
B) Chain Drug/Grocery
C) Specialty Retail
D) Food Service and Hospitality

4. Which 5-phase method does TGCS recommend for developing compelling value propositions and effective solutions for customers?

A) Customer Relationship Method (CRM)
B) Signature Selling Method (SSM)
C) Client Value Method (CVM)
D) Customer-Centered Selling Method (CSM)

5. The AnyPlace Checkout combines which two products?

A) AnyPlace Kiosk
B) SurePOSACE
C) Checkout Environment for Consumer-Service
D) SurePoint Solution

Solutions: