How much ITILSC-OSA Exam Cost
The price of the ITILSC-OSA exam is $399 USD.
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Exam Details
The professionals who plan to get certified need to nail the ITIL ITILSC-OSA test. It has the duration of 1.5 hours and comes with several multiple-choice questions. The pass mark is 28 on a scale of 40. The exam is given in the English, Japanese, Brazilian Portuguese, Spanish (Latin America), French, Danish, and German languages.
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EXIN ITILSC-OSA Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Incident Management | - Incident Management Process
|
| Topic 2: Event Management | - Event Management Process
|
| Topic 3: Technology and Implementation Considerations | - Technology in OSA
|
| Topic 4: Service Desk | - Service Desk Function
|
| Topic 5: Problem Management | - Problem Management Process
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| Topic 6: Access Management | - Access Management Process
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| Topic 7: Request Fulfilment | - Request Fulfilment Process
|
| Topic 8: Functions and Roles | - Operational Roles & Functions
|
| Topic 9: Introduction to Operational Support and Analysis | - Overview of OSA in ITIL Service Lifecycle
|
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