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HP HP2-B35 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Imaging and Printing Portfolio Overview | 25% | - LaserJet and InkJet technology basics - PageWide and large format solutions - A3/A4 and personal/workgroup product lines |
| Topic 2: Supplies, Services & Security | 25% | - Print security and compliance features - Original HP supplies and reliability - Managed Print Services (MPS) overview |
| Topic 3: Customer Needs Assessment & Solution Matching | 25% | - Matching product features to customer benefits - Cost-per-page and total cost of ownership (TCO) - Identifying customer business and printing requirements |
| Topic 4: Sales Process & Competitive Positioning | 25% | - HP sales methodology - Competitive differentiation and advantages - Common objections and resolution strategies |
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