ServiceNow CIS-PA : Certified Implementation Specialist - Platform Analytics

CIS-PA real exams

Exam Code: CIS-PA

Exam Name: Certified Implementation Specialist - Platform Analytics

Updated: Nov 08, 2026

Q & A: 62 Questions and Answers

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ServiceNow CIS-PA Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configure Indicators and Indicator Sources: This domain addresses creating and configuring indicators (performance metrics), including source conditions, fact tables, indicator types, properties, and aggregation scripts.
Topic 2
  • Data Visualization: This section focuses on presenting data through widgets, interactive filters, appropriate visualizations, dashboards, and analyzing data using Analytics Hub and KPI Details.
Topic 3
  • Administration and Solutions: This domain covers administrative tasks using the Admin Console and accelerating deployment with pre-built Content Packs.

Reference: https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_id=548ed977dbc27f40de3cdb85ca961983

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ServiceNow Certified Implementation Specialist - Platform Analytics Sample Questions:

Question #1

What does the number of"Inserts"represent in aJob Logrecord?

  • A. The number of incidents inserted into the instance yesterday
  • B. The sum of the stored scores
  • C. The number of Indicator Source records examined
  • D. The number of Performance Analytics scores stored
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

Question #2

Which feature in Platform Analytics enables the sharing of visualizations on any dashboard?

  • A. Dashboard Sharing
  • B. The pa_kpi_signals_admin role
  • C. Visualization Library
  • D. The report_admin role
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

Question #3

Which of the following statements best describes an Automated Indicator?

  • A. A scheduled job that collects data
  • B. A subcategorization of an indicator that provides more granular views of scores
  • C. A process summary taken at a single point in time
  • D. A series of measurements that describe a process over a period of time
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

Question #4

Which Indicator should beexcluded from a Historic Data Collectionbecause its scores cannot be accurately collected?

  • A. Number of open problems not updated in the last 90 days
  • B. Summed age of open problems
  • C. Number of new requests
  • D. Number of incidents resolved in time
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TestInsides members. You can sign-up / login (it's free).

Question #5

What is an example of how Platform Analytics can help achieve the goal of reducing IT spending by 10%?

  • A. By breaking down incident resolution costs and identifying areas to optimize
  • B. By automating password resets for users
  • C. By conducting user satisfaction surveys to identify areas for improvement
  • D. By generating comprehensive asset cost reports and importing them
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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