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Nortel 920-115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Communication Server 2100 Architecture | - SE08/SE09 software release features - System components and architecture overview - Call processing fundamentals |
| Topic 2: System Installation and Configuration | - Hardware configuration and provisioning - Initial system setup - Software upgrades and patching |
| Topic 3: Maintenance and Troubleshooting | - Fault isolation and diagnostics - Performance troubleshooting - System monitoring and alarms |
| Topic 4: Telephony Features and Services | - Feature activation and configuration - Voicemail and messaging integration - Call routing and numbering plans |
| Topic 5: Network and Protocol Integration | - IP telephony integration - Trunking and external connectivity - Signaling protocols and gateways |
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