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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?
A) 4
B) 3
C) 1
D) 2
2. Which IP office application can be installed on the same server as CCR?
A) one-X Portal
B) IP Office Voicemail Pro up to 16 voicemail ports
C) IP Office Voicemail Pro up to 20 voicemail ports
D) IP Office Administration Suite
3. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?
A) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
B) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
C) Upgrade Delta Server to the latest release using the IP Office Admin software.
D) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
4. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?
A) IP500 Voice Networking Channels
B) Advanced Small Community Networking (SCAN)
C) Preferred Edition - Messaging
D) IP500 IP Office Multi-Site Network (MSN)
5. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
A) Database Action
B) Miscellaneous Action
C) Condition Action
D) Configuration Action
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |




